Mokum technical support

all contaminated things and events are unsatisfactory

Avatar for halil
» posted to Halil and support

the mokum share extension button in chrome doesn't work anymore, at least it's not responding atm, anyone else or just me?

Comment

Yeah, I noticed this also, will fix it this week, maybe even today (I'm the author)

 ‎· sober, steady, good provider 11
6 more comments
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On the other hand, despite what it says in the linked email, it seems to still be up in the store, at least for now.

 ‎· sober, steady, good provider
Avatar for aghigi
» posted to support

@squadette, if you need to do any test on realtime, from tomorrow till the end of the week there will be a lot of traffic in @remo, from 21:00 to midnight (social TV about the italian music festival held in SanRemo)

Comment

Spike the graph baby.

 ‎· псы в рапиде 6
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^ @squadette is the best.

 ‎· LibSkrat 7
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@aghigi: LOL

 ‎·  Screenshot 2019-02-06 at 08.17.58.png ‎· псы в рапиде 5
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@squadette: we did as you said ;)

 ‎· Angelo Ghigi 1
Avatar for hugin
» posted to support

An attempt to use JPG from DJI Osmo Pocket as my avatar works well on FreeFeed.net but leads to "422 Unprocessable Entity" status response from the server on Mokum.place and (that part is a bug, I believe) each attempt creates broken user picture in my Settings (see attached). The picture I tried to use was probably just too large (4.3 mb, hard to see that on mobile) but if it returns 4xx status code it shouldn't add a broken Avatar in my Settings, I think?

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незаживающая у тебя рана, дорогой

 ‎· secondary psychopathy
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@tisane: вся жизнь одна большая рана, но это более чем реальный баг, обнаруженный случайно, хотя я и понимаю, что так не кажется. я сначала во фрифиде сменил юзерпик, потом попытался здесь, не получилось. не надо было сюда писать?

 ‎· (∩╹□╹∩) 1
Comment

Fixed, thank you! Also, clarified maximum allowed upload size.

 ‎· псы в рапиде 1
Avatar for aghigi
» posted to Angelo Ghigi and support

(posted before in wrong group and transcribed here for general knowledge)
Is it possible to disable FOAF for some accounts?
I'd like to follow some foreign accounts, without bringing all their foreign friends into my feed

(posted before in wrong group and transcribed here for general knowledge)
Is it possible to disable FOAF for some accounts?
I'd like to follow some foreign accounts, without bringing all their foreign friends into my feed

Comment

@squadette replied: You can subscribe to the user and the go to their likes page and unsubscribe there. Same for comments page. It's not obvious but it works

 ‎· Angelo Ghigi 2
Avatar for fsniper
» posted to fsniper and support

I would like to report some inconsistencies with the search functionality. I was searching for this thread, which I know is talkin about jasper Kent: https://mokum.place/laforgue/2167872. So I searched for Jasper Kent. 0 results. Search for "jasper kent": 0 results. Search for Jasper Kent'in, bulls eye. Mokum indexer may need to do more text simplification.

Avatar for polina_atharax
» posted to support

Can we have the notifications tab displaying the number of unread notifications just like it is done with dms?

Avatar for halil
» posted to Halil and support

How do I change my login email info? I'm migrating stuff to another email because of the data breach. thanks

Avatar for ellbeecee
» posted to support

@squadette - requested screenshot from motox4, Chrome, running Pie - also here is one from my laptop, also Chrome, which is not loading images in comments for me either - other images are working fine.

Comment

in both cases, clicking on it opens the full size image.

 ‎· ellbeecee
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@ellbeecee: interesting, thank you.

 ‎· псы в рапиде
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@ellbeecee: Update: seems that it actually works as designed. This is not a facebook :)

 ‎· псы в рапиде 2
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Ok, great :) see us making assumptions! ;)

 ‎· ellbeecee
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@ellbeecee: that's very enlightening. I'll see if we can improve the UX.

 ‎· псы в рапиде
Avatar for halil
» posted to Halil and support

is this normal or unexpected bug?

Comment

https://mokum.place/art-culture-technology/2170395

 ‎· Halil
Avatar for demin
» posted to support

I think we need a crowd sourced #nsfw implementation. For example, when a comment of "#nsfw" gets more votes than the likes, mark that entry as #NSFW.

Comment

Or, maybe trigger it when an entry has multiple #nsfw comments.

 ‎· demin
Avatar for squadette
» posted to псы в рапиде and support

We're working on small Mokum server maintenance, short service disruption is possible. [Update: mission aborted]

Avatar for haron
» posted to mokum-support, mokum, and support

We are going to install several security updates and reboot Mokum servers, please expect two or three short downtimes during next 30 minutes.

Comment

done

 ‎· "Serious" Black 10
Avatar for haron
» posted to support

Error while fetching image from https://tramontana.ru/product/kailas_kosmetichka_washbag/

Comment

Mokum server error: Fetching data from remote server: Sharing failed: HTTP 200 OK GET https://tramontana.ru/product/kailas_kosmetichka_washbag/ (118704 bytes, 0.843 sec) OpenGraph data extracted successfully HTTP 200 OK GET https://tramontana.ru/favicon.ico (1406 bytes, 0.233 sec) Validation failed: Attachment ico images are not supported

 ‎· "Serious" Black
Avatar for squadette
» posted to changelog and support

I'd just like to confirm that we do sometimes observe substantial delays with updating pages after new posts are created, mostly during the day in European time zone. There are no obvious reasons for that (the traffic is low and pages are served very quickly). I'm cautiously optimistic because the working theory is that there is something stupid going on that would be easy to remove after it the cause is discovered. Sorry about this annoyance!

Comment

Update: lol, seems to be fixed.

 ‎· псы в рапиде 3
Avatar for jiraliramotorem
» posted to support

Hello there, highly valuable and admirable technical support specialists! I have a personal inquiry regarding the potential uploading of my friendfeed archive which is in my possession with your help. Would you consider assisting me with this?

Comment

yes we would pls dm:me

 ‎· псы в рапиде
Avatar for tahtaitici
» posted to support

There's a problem with approving subscription requests. Clicking on "Approve" loads it forever without success. This has been going on for a few days, and it's confirmed by multiple users.

Comment

Fixed, thanks.

 ‎· псы в рапиде 2
Avatar for aghigi
» posted to support

mokum fails to load images. Connections to img2.mokum.place give a time out error

Comment

Does it happen from any connection? Mobile/wifi etc? Works for me.

 ‎· псы в рапиде
Comment

Sorry, I think it was related to my wifi connection. False alarm

 ‎· Angelo Ghigi
Comment

Looks like my ISP has been having serious routing problems since a few days

 ‎· Angelo Ghigi
Avatar for dendroica
» posted to support

I got this error when I tried to share this URL: http://www2.philly.com/philly/health/insect-museum-heist-black-market-tarantulas-20180905.html

Comment

There is nothing to be done here for now, unfortunately. It's one of the non-compliant image resizers that outsmart themselves.

 ‎· псы в рапиде 2
Comment

@squadette: Ah, I see. Thanks.

 ‎· John B.
Avatar for spidra
» posted to support

Whether on iOS or MacOS, I'm currently experiencing a bug where the last two groups in my list on the right don't link correctly. Sometimes both names (they're private groups so I can't name them here) link to one of them and sometimes both name links link to the other of them.

Comment

Yes, this happens to me too. They're not the last two groups, though they're towards the bottom, and they're both private. They each link to each other.

 ‎· Meg Vmeg 1
Comment

@spidra, @megvmeg: can you check if it works for you now?

 ‎· псы в рапиде
Comment

It seems to be fixed now. Thank you!

 ‎· Spidra Webster
Comment

Fixed! Thanks.

 ‎· Meg Vmeg
Comment

Awesome, thank you.

 ‎· псы в рапиде
Avatar for haron
» posted to mokum-support, mokum, and support

Dear fellow users of Mokum. We are going to perform two security updates, please expect 5 minutes of downtime very soon.

Comment

We're back. Thank you!

 ‎· псы в рапиде 1
Comment

done

 ‎· "Serious" Black 1
Avatar for halil
» posted to Halil and support

Morning, I have a request, if it's even possible, can you make it possible to upload an image in comments section, it doesn't have to display but if it could work as some kind of link that would open either within mokum or a new tab, I have no idea if such a thing is even possible it's just that I've found I had to keep sending a new dm to someone to help me with a translation and I keep forgetting to get all photos in 1 message so now it's morphing into 3 so far. No worries if I'm asking for something that's too difficult, I guess I just need to be more organised! :P Anyway, as ever huge thanks for all the good work.

Comment

quick question: have you already reached the limit of pictures per post? Because it should be possible to edit in any moment the post (even if it's a DM) and add more picture to it.

 ‎· Brixie 4
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@brixie: I never thought of that, will try that now, thanks.

 ‎· Halil 2
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^^ this but there are plans to implement attaching images to comments.

 ‎· псы в рапиде 10
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@halil: I'm a forgetful person myself (sending mail without attachment I'm mentioning in the body is one of my specialty!), so I managed to remember at least that mokum helps me a little with this :D

 ‎· Brixie 3
Avatar for ufux
» posted to support

https://mokum.place/folkscience throws an error.

Comment

@ufux: fixed, thank you

 ‎· псы в рапиде
Comment

@squadette: thanks.

 ‎· fax
Avatar for halil
» posted to Halil and support

Is it possible to add an extra filter to comments search please. Currently the search option only shows comments according to the date of the OP rather than when you made your comment, so could we have an extra filter for most recent comments as well as comments made according to OP date. It's not a huge deal but sometimes when you make a comment on a very old post it doesn't show when you click comments. thanks.

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I know nothing about coding so asking is I'm sure a lot easier than actual coding! :)

 ‎· Halil
Comment

maybe hire some Binars https://www.youtube.com/watch?v=52_iSQnB6W0 :D

 ‎· Halil
Avatar for halil
» posted to Halil and support

Mokum server error: Fetching data from remote server: Sharing failed: HTTP 403 Forbidden GET http://www.itv.com/news/2018-07-27/german-farmer-awarded-687-000-for-ancient-roman-find/ (0.017 sec)

Comment

I get this error message when ever I try to post on my phone. Anyone else get this error message?

 ‎· Halil
Comment

@halil: that's probably itv.com protecting against robots. Doesn't matter if it's phone or desktop.

 ‎· псы в рапиде 2
Comment

You can use sharing bookmarklet (https://mokum.place/sh), e.g.: https://mokum.place/squadette/2066253

 ‎· псы в рапиде 1
Avatar for bentleywg
» posted to support

Mokum server error: Fetching data from remote server: Sharing failed: HTTP 200 OK GET https://www.cbc.ca/news/canada/newfoundland-labrador/nl-woman-speaks-of-workplace-harrasment-1.4715301 (145969 bytes, 0.042 sec) OpenGraph data extracted successfully HTTP 200 OK GET https://i.cbc.ca/1.4715332.1529544369!/fileImage/httpImage/image.png_gen/derivatives/16x9_620/deeann-fitzpatrick.png (11783 bytes, 0.031 sec) Validation failed: Attachment images are not supported

Comment

@bentleywg: fixed, thank you.

 ‎· псы в рапиде 2
Comment

@squadette: Thanks!

 ‎· bentley

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